Course Overview:
Coaching and Mentoring Skills Training Course is designed to develop the core competencies required to guide, support, and inspire others in professional and personal development contexts. In today’s performance- and growth-driven work environment, effective coaching and mentoring are essential for building leadership pipelines, enhancing team performance, and fostering a culture of continuous learning. This course combines proven frameworks with interactive tools, emphasizing active listening, goal setting, feedback delivery, and behavioral development. It reflects current trends in transformational leadership, inclusive mentoring, and virtual coaching.
Course Duration:
5 Days
Target Audience:
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Managers and team leaders
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HR professionals and learning & development officers
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Trainers, supervisors, and educators
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NGO project coordinators and community leaders
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Anyone responsible for guiding and developing others
Personal Impact:
Participants will:
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Improve their communication, listening, and questioning skills
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Gain confidence to support and empower others effectively
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Learn to set clear goals and track progress through coaching
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Build deeper relationships based on trust and mutual growth
Organizational Impact:
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Strengthen leadership pipelines and internal talent development
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Improve employee engagement, retention, and productivity
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Foster a positive, feedback-rich organizational culture
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Enhance learning transfer and team collaboration
Course Outline
Course Objectives:
By the end of this course, participants will be able to:
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Differentiate between coaching and mentoring and know when to use each
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Apply active listening and questioning techniques in coaching conversations
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Build rapport, trust, and mutual respect with mentees and team members
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Use structured models (e.g., GROW, CLEAR) to guide conversations
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Provide constructive feedback and support personal development
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Adapt coaching approaches for individual, team, or remote settings
Course Modules
Course Outline:
Module 1: Foundations of Coaching and Mentoring
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Definitions and distinctions between coaching and mentoring
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Benefits of coaching/mentoring for individuals and organizations
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Roles, responsibilities, and ethical considerations
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Case Study/Project: Analyze coaching vs. mentoring scenarios in different workplace contexts
Module 2: Building Trust and Effective Communication
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Creating a safe and supportive environment
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Developing active listening and questioning skills
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Establishing boundaries and confidentiality
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Case Study/Project: Role-play coaching conversations focusing on empathy and trust building
Module 3: Coaching Models and Goal Setting
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Introduction to coaching models: GROW, TGROW, and CLEAR
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Structuring coaching sessions
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Setting SMART goals and action plans
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Case Study/Project: Conduct a coaching session using the GROW model and receive peer feedback
Module 4: Providing Feedback and Managing Progress
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Techniques for giving supportive, developmental feedback
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Tracking progress and adjusting goals
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Overcoming resistance and supporting behavioral change
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Case Study/Project: Practice feedback delivery in mentoring and coaching simulations
Module 5: Mentoring for Long-Term Growth and Virtual Coaching
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Stages of mentoring relationships
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Long-term career and personal development planning
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Adapting coaching and mentoring to virtual or hybrid environments
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Capstone Project: Design a coaching or mentoring plan for your team or organization, including session structure, goals, and metrics
Related Courses
Course Administration Details
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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