Course Overview:
This intensive 5-day training course offered by IRES provides a comprehensive introduction to supplier quality and supplier management. Designed for experienced quality professionals new to supplier management, this course covers foundational concepts, principles, and practical tools to help you design and implement an effective supplier management program.
To ensure a robust, engaging learning experience, this course leverages case studies, individual and group activities, hands-on exercises, and knowledge checks, enabling participants to transform theoretical concepts into practical applications.
This course is also available as part of a 5-day Supplier Quality Professional: An Introduction program, which includes Introduction to Supplier Management, Auditing for Improved Supplier Performance, and Quality/Engineering Tools for Supplier Management.
Course Duration: 5 Days
Target Audience:
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Experienced quality professionals new to supplier quality and supplier management
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Supply chain professionals looking to improve supplier quality processes
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Procurement and sourcing professionals involved in supplier selection and evaluation
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Manufacturing and production professionals working with suppliers
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Compliance and regulatory professionals focusing on supplier standards
Organizational Impact:
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Strengthened supplier quality management systems
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Improved supplier performance and collaboration
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Reduced supply chain risks and defects
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Enhanced compliance with industry and regulatory standards
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Increased operational efficiency through streamlined supplier processes
Personal Impact:
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Mastery of supplier quality and supplier management fundamentals
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Enhanced ability to assess and improve supplier performance
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Improved problem-solving skills in supplier-related challenges
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Increased career opportunities in quality management and supplier relations
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Greater confidence in supplier evaluation, certification, and audits
Course Level:
Course Objectives:
At the end of this IRES training seminar, participants will be able to:
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Define a supplier management program and its importance
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Assess the status of their organization’s existing supplier management program
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Build a supplier management toolkit, including supplier rating systems, surveys, audits, process evaluations, certifications, and ship-to-stock programs
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Evaluate current suppliers to determine their suitability to organizational needs
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Improve the existing supplier base using effective communication strategies and corrective actions
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Select and onboard new suppliers effectively using agreements, contracts, and purchase orders
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Certify a supplier based on industry best practices
Course Outline:
Module 1: Introduction to Supplier Management
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Overview of supplier management programs
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Importance of supplier quality in supply chain management
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Key elements of a supplier management program
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Case Study: Analyzing a company’s supplier management challenges and proposing solutions
Module 2: Assessing and Enhancing Supplier Performance
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Evaluating the current supplier base
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Supplier performance metrics and rating systems
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Supplier surveys and audits for performance assessment
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Case Study: Implementing a supplier rating system to improve quality outcomes
Module 3: Supplier Selection and Onboarding
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Criteria for selecting new suppliers
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Supplier qualification and certification process
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Supplier contracts, agreements, and purchase orders
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Case Study: Selecting and onboarding a new supplier for a manufacturing company
Module 4: Improving Supplier Relationships and Compliance
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Strategies for supplier development and improvement
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Effective communication with suppliers
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Corrective action plans for underperforming suppliers
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Case Study: Resolving supplier quality issues through structured corrective actions
Module 5: Supplier Certification and Advanced Strategies
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Supplier certification programs and industry standards
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Ship-to-stock and other advanced supplier management techniques
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Continuous improvement in supplier management
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Case Study: Designing a supplier certification program for a global supply chain
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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