INTRODUCTION
This course will help you understand the various generations present at work and understand what motivates each of them and how to work together.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
DURATION
5 Days
WHO SHOULD ATTEND?
Leveraging the Generation Gap Training is a great course for organizations with varied age groups in the following levels;
Managers,
Professionals,
Team Members Or Consultants
Course Level:
TRAINING OBJECTIVES
- Upon completion of this training course, participants will be able to:
- Examine the history behind generation gaps
- Learn about the different generations (traditionalists, baby boomers, Generation X & Generation Y)
- Determine the differences between each generation
- Find common ground among the different generations
- Master conflict management between generations
- Leverage the strengths of each generation in the workplace
COURSE OUTLINE
MODULE ONE
- Generation Context
- What Generations Exist In The Workplace
- What Defines A Generation
- What this means in our workplace
- Introduction to the generational diversity
- Traditionalist
- Baby Boomers
- Generation X’s
- Generation Y's (millennial)
- Their Background
- Their Characters
- Their Working Style
MODULE TWO
- Background of the generation
- Attitude
- Their core values
- Working Style
- Strengths of each generation
- Life Experience
- Finding common ground
- Adopting a communication style
- Creating an affinity group
- Sharing knowledge
MODULE THREE
- Conflict Management
- Younger bosses managing older workers
- Avoid turnovers with a retention plan
- Breaking down the stereotypes
- Embrace the hot zone
- Treat each other as a peer
- Create a succession plan
- Impact of generational diversity
- Five principles of managing
- Power of the four generations
- Identify diversity issues in your organization
- Action Planning
- Implementing diversity in your workplace
- Planning your key next steps
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
Click here to register for this course.
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