Course Overview:
This course offered at IRES provides in-depth knowledge on developing and implementing effective performance management systems. This course focuses on critical aspects such as setting measurable objectives, conducting fair and transparent appraisals, and using feedback to drive performance improvements. It also covers modern appraisal methods and performance review techniques, equipping participants with the tools to enhance individual and organizational productivity. Through hands-on exercises, case studies, and real-life scenarios, participants will gain practical skills to design, implement, and sustain performance management systems.
Course Duration:
5 Days
Target Audience:
- Human resource managers
- Team leaders
- Supervisors
- Department heads
- Professionals responsible for managing employee performance.
Personal Impact:
- Develop expertise in performance evaluation methods and employee appraisals.
- Gain skills in creating effective performance improvement plans.
- Learn how to implement fair and objective performance systems.
Organizational Impact:
- Enhanced employee productivity through clear and consistent appraisals.
- Foster a culture of continuous feedback and performance improvement.
- Improve alignment between individual performance and organizational objectives.
Course Level:
Course Objectives:
- Develop and implement an effective performance management system.
- Conduct fair, objective, and transparent performance appraisals.
- Align individual and organizational goals through performance reviews.
- Use feedback as a tool for employee development.
- Address performance challenges and design improvement plans.
Course Outline:
Module 1: Introduction to Performance Management Systems
- Overview of performance management
- Objectives and principles of performance management
- Role of performance management in organizational success
- Aligning individual goals with organizational objectives
- Case Study: Implementing a performance management system
Module 2: Setting Performance Objectives and KPIs
- Understanding Key Performance Indicators (KPIs)
- Setting SMART objectives
- Aligning objectives with departmental and organizational goals
- Practical Exercise: Developing KPIs for different roles
Module 3: Conducting Performance Appraisals
- Types of performance appraisals (e.g., 360-degree feedback, self-assessments)
- Methods and tools for evaluating performance
- Overcoming bias in appraisals
- Case Study: Effective appraisal practices
Module 4: Providing Feedback and Managing Performance Issues
- How to give constructive feedback
- Dealing with underperformance and conflict resolution
- Coaching and mentoring for performance improvement
- Practical Exercise: Role-play in providing feedback
Module 5: Continuous Improvement and Performance Management Tools
- Using performance data for organizational improvement
- Technology in performance management (HRIS, performance tracking tools)
- Reviewing and revising performance management systems
- Real-life Project: Designing a performance appraisal system for your organization
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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