INTRODUCTION
Welcome to the Protocol, Etiquette and Event Management course offered by Indepth Research Institute (IRES). This course aims to provide participants with essential skills and knowledge in protocol and etiquette, as well as practical techniques for effective event management. Participants will learn how to plan, organize, and manage events while maintaining high standards of protocol and etiquette, ensuring successful and memorable experiences.
DURATION
10 days.
WHO SHOULD ATTEND?
- Event planners
- Public relations professionals
- Corporate executives
- Government officials
- Hospitality managers
Course Level:
Course Objectives
- Understand the principles of protocol and etiquette in various cultural and professional contexts.
- Develop skills to manage and plan events of different scales and purposes.
- Learn effective communication strategies for event management.
- Gain insights into managing VIPs, dignitaries, and special guests.
- Explore best practices in event logistics, coordination, and execution.
- Understand the importance of risk management and contingency planning in event management.
- Enhance their ability to create seamless and professional event experiences.
Course Outline
Module 1: Introduction to Protocol and Etiquette
- Definition and importance of protocol and etiquette
- Historical and cultural perspectives on protocol
- Basic principles of professional etiquette
Module 2: Event Planning and Management
- Overview of event planning processes
- Identifying event objectives and target audience
- Creating event timelines and schedules
Module 3: Communication Strategies for Events
- Effective communication techniques for event managers
- Public speaking and presentation skills
- Managing media relations and press coverage
Module 4: Managing VIPs and Dignitaries
- Protocols for hosting VIPs and dignitaries
- Security considerations and arrangements
- Special protocols for governmental and diplomatic events
Module 5: Event Logistics and Coordination
- Venue selection and setup
- Catering and hospitality management
- Audio-visual and technical arrangements
Module 6: Risk Management and Contingency Planning
- Identifying potential risks and challenges
- Developing contingency plans and backup strategies
- Ensuring health and safety compliance
Module 7: Cultural Sensitivity in Event Management
- Understanding cultural differences and sensitivities
- Adapting protocol and etiquette for international events
- Strategies for effective cross-cultural communication
Module 8: Best Practices in Event Execution
- Coordinating event day activities
- Managing event staff and volunteers
- Ensuring smooth flow and timing of events
Module 9: Post-Event Evaluation and Feedback
- Collecting and analyzing event feedback
- Measuring event success and impact
- Reporting and documentation of events
Module 10: Trends and Innovations in Event Management
- Emerging trends in event management technology
- Sustainable and eco-friendly event practices
- Innovations in virtual and hybrid events
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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