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ICT for Public Participation, Leadership and Governance Course


In present times, everyone needs a basic understanding of ICT and how to make productive use of it, just to be a good public employee, citizen or even a leader. Learning how to be competent users of ICT technologies is important so that one becomes successful in their careers in leadership and also be able to effectively participate in the modern day society.

If one was to count its more than one billion users, Facebook could be considered the third largest nation in the world. Twitter’s more than 200 million monthly active global users can communicate instantly with one another about any subject at any time.

In this era of ICT dominance, citizens, businesses, journalists, and government officials use ICT in a variety of ways: to praise or voice concern about their governments, to spread news, to engender action, and to make government work smarter and better.

New media provides a platform for leaders to help citizens in many directions such appreciating their diversities; solving their problems, sharing experiences and voicing out their salient issues without worries and shame.

This course is designed to enhance ICT knowledge and skills for MPS, Senators, Governors, MCAs, County Coordinators, Ward Coordinator, County Assembly Speakers, Clerks, Assistants to Public Officials, Chiefs, Sub chiefs, all public servants, civil servants and any other individual but is also suitable for other individuals working in the private and public sectors who might be interested in sharpening their ICT skills and techniques for social and economic development.


5 days.


The program will equip participants with practical hands-on ICT and social media skills and knowledge for governance, economic and social development.

At the end of the course, participants will become familiar with using ICT tools, techniques and skills for personal development, governance, social and economic development and the use of new communication technologies to build digital citizenships


Module I: IT Refresher for executive leaders

  • Quick Introduction to IT
  • Document processing and spreadsheets

Module II: Online Literacy, privacy and security

Online Information gathering, verification and communication

  • The world wide web
  • Internet and how it works
  • Searching the internet
  • Email
  • Introduction to Online security

Navigation in foreign lands, new places and cities (GPS, GIS)

  • A tool for easy and accurate directions everywhere in the world
  • Using Google maps

Module III:  Presentations and their roles in governance and public participation

  • Office Presentation Tool and Tactics
  • Powerpoint tools for communication
  • Creating a PowerPoint Template custom with own logos and corporate colours
  • Inserting graphics and flash applications to PowerPoint
  • Microsoft word refresher
  • Microsoft Excel refresher

ICT enabled Office communication: Emails, e-meeting and conferences, intranet and portals

Module IV: Social Media for Social Change and Governance

  • What is governance?
  • Working Facebook, G+ hangout and Twitter for governance
  • Using Skype
  • Using WhatsApp
  • Dealing with privacy issues
  • The dos and don’ts in using social media for governance

Module V: Public participation Tools

  • What is public participation?
  • Shortcode for public participation and feedback
  • Social networks , groups  and online community
  • Blogs
  • Bulk messaging tool for  direct, fast, real time and guaranteed transmission of information

Module VI: ICT Tools and strategies for social engagement in public organizations

  • ICT Model for social engagement
  • E-administration,
  • e-government
  • Open government
  • Smart government

Case Studies:

  • How internet campaign changed politics
  • A review of social media use in government
  • E- parliament and ICT based legislation
  • ICT policy in Kenya


This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on 

Tel: +254 (020) 211 3814.

Mob: +254 715 077 817, +254 731 240 802, +254 735 331 020.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..


Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.


The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814


Payment should be transferred to IRES account through bank on or before C.O.B 14th October 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it..


Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

  1. Participants may cancel attendance 14 days or more prior to the training commencement date.
  2. No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 21-10-2019
Event End Date 25-10-2019
Cut off date 14-10-2019
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
We are no longer accepting registration for this event
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