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Applying Knowledge Management: Principles and Practices


This course will offer a wide range of strategies and tactics for achieving higher levels of performance from existing resources. It will systematically consider each of the stages of the KM cycle (vision and search, generation, acquisition, capture, transformation, transfer, application) and assess how they relate to the organizational performance.

It applies in all sectors of the economy including primary industries, manufacturing, technology and the service sector.

3 Days


Vision and Search

  • Vision and gap analysis
  • Identify new sources of technology and ideas
  • Explore creativity, innovation and idea mapping

Generation, Acquisition and Capture

  • Investigate the nature of communication throughout the organization
  • Understand the nature of tangible and intangible assets
  • Protect and secure knowledge
  • Use information and communication technologies to facilitate the Knowledge Management process
  • Use customer relationship management processes to enhance strategic learning
  • Use the supply chain as a source of innovation and creativity

Transformation and Transfer

  • Develop communities of practice
  • Mine tacit / hidden skills and make them explicit so that they can be applied throughout the organization
  • Develop hard and soft skills to enhance Knowledge Management
  • Develop a climate of trust in the organization


  • Develop a checklist which can be used to assess the extent and quality of knowledge management within your organization
  • Develop individual, group and organizational Knowledge Management strategies
  • Develop a Knowledge Management framework to be implemented in your organization


Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.


The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation is arranged upon request. For reservations contact the Training Officer.

Email:This email address is being protected from spambots. You need JavaScript enabled to view it..  

Mob: +254 715 077 817

Tel: 020 211 3814


This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training center or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814 or mail This email address is being protected from spambots. You need JavaScript enabled to view it.


Payment should be transferred to IRES account through bank on or before C.O.B. 17th August 2020.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.


Payment for all courses includes a registration fee, which is non-refundable and equals 15% of the total sum of the course fee.

  1. Participants may cancel attendance 14 days or more prior to the training commencement date.
  2. No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met.

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.


Event Properties

Event Duration 3 Days
Event Date 24-08-2020
Event End Date 26-08-2020
Cut off date 17-08-2020
Individual Price(Kenyan) KES 46,999
Individual Price (International) EUR 539
Individual Price(International in Dollars) USD 627
Location Nairobi, Kenya
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