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Knowledge Management Course

KNOWLEDGE MANAGEMENT (KM) COURSE

INTRODUCTION

This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets, and intellectual resources of the employees, for assisting in organizational success. This teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies, and practices at all levels of the organization.

This course helps construct the knowledge base of the organization by improving, systematizing, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organization.

This Knowledge Management (KM) training course can be delivered at your premises anywhere within Africa by one of our expert local or international trainers.

DURATION

3 Days      

LEARNING OUTCOMES

  • Describe the concepts behind knowledge management
  • Examine the Do's and Don'ts of successful knowledge management
  • Interpret the knowledge management lifecycle
  • Identify the knowledge management paradigm
  • Learn about various knowledge management models
  • Build a rationale for KM in a company
  • Develop a KM implementation in a company

TOPICS TO BE COVERED
Understanding Knowledge Management

  • What is knowledge
  • What is knowledge management
  • A brief history
  • Applications in the workplace
  • Data, information, and knowledge
  • The tacit mode

The Knowledge Management Life Cycle

  • Understanding episodes
  • Acquisition
  • Knowledge
  • Integration

The New Knowledge Management Paradigm

  • Paradigms of the past
  • The new paradigm
  • Implications and applications
  • The knowledge management end game

Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model

Building a Knowledge Management Rationale

  • Why rationale is necessary
  • Building a business case
  • Finding success stories
  • The commodization/customization model

Customizing Knowledge Management Definitions

  • Components of a knowledge management definition
  • Customizing the components
  • Creating a KMBOK

Implementing Knowledge Management in Your Organization

  • Gathering support
  • Identifying opportunities for revenue streams
  • Key knowledge management techniques
  • understand the cultural and behavioral elements of knowledge management
  • explain how to develop a conducive environment for knowledge sharing and overcoming challenges
  • learn how to make the best use of organizational assessments
  • A map for success
  • The no-budget scenario

Tips for Success

  • About the chief knowledge officer
  • Knowledge management skill checklist
  • The knowledge management imperative
  • The hype curve
  • Barriers and helpers to success

Advanced Topics

  • The knowledge management maturity model
  • Absorptive capacity
  • Rustiness
  • Process model types

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email:This email address is being protected from spambots. You need JavaScript enabled to view it..  

Mob: +254 715 077 817

Tel: 020 211 3814

TAILOR- MADE

This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814 or mail This email address is being protected from spambots. You need JavaScript enabled to view it.

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B. 3rd August  2020.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.

CANCELLATION POLICY

Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

  1. Participants may cancel attendance 14 days or more prior to the training commencement date.
  2. No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met.

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 3 Days
Event Date 10-08-2020
Event End Date 12-08-2020
Cut off date 03-08-2020
Individual Price(Kenyan) KES 46,999
Individual Price (International) EUR 539
Individual Price(International in Dollars) USD 627
Location Nairobi, Kenya
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