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Knowledge Management Course

INTRODUCTION

This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets, and intellectual resources of the employees, for assisting in organizational success. This Knowledge Management course  teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies, and practices at all levels of the organization.

This course helps construct the knowledge base of the organization by improving, systematizing, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organization.

DURATION

2 Days

LEARNING OBJECTIVES

  • Describe the concepts behind knowledge management
  • Examine the Do's and Don'ts of successful knowledge management
  • Interpret the knowledge management lifecycle
  • Identify the knowledge management paradigm
  • Learn about various knowledge management models
  • Build a rationale for KM in a company
  • Develop a KM implementation in a company

TOPICS TO BE COVERED


Understanding Knowledge Management

  • What is knowledge
  • What is knowledge management
  • A brief history
  • Applications in the workplace

Do's and Don’ts

  • Data, information, and knowledge
  • The tacit mode

The Knowledge Management Life Cycle

  • Understanding episodes
  • Acquisition
  • Knowledge
  • Integration

The New Knowledge Management Paradigm

  • Paradigms of the past
  • The new paradigm
  • Implications and applications
  • The knowledge management end game

Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model

Building a Knowledge Management Rationale

  • Why rationale is necessary
  • Building a business case
  • Finding success stories
  • The commodization/customization model

Customizing Knowledge Management Definitions

  • Components of a knowledge management definition
  • Customizing the components
  • Creating a KMBOK

Implementing Knowledge Management in Your Organization

  • Gathering support
  • Identifying opportunities for revenue streams
  • Key knowledge management techniques
  • A map for success
  • The no-budget scenario

Tips for Success

  • About the chief knowledge officer
  • Knowledge management skill checklist
  • The knowledge management imperative
  • The hype curve
  • Barriers and helpers to success

Advanced Topics

  • The knowledge management maturity model
  • Absorptive capacity
  • Rustiness
  • Process model types

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The will be held at The IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B. 21st October 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it..

CANCELLATION POLICY

Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

TAILOR- MADE

This scheduled course can also be tailored for your organisation.To find out how our tailor-made training can help your organisation, call our team on

Mob: +254 715 077 817

Tel: 020 211 3814

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

 

Event Properties

Event Duration 2 Days
Event Date 28-10-2019
Event End Date 29-10-2019
Cut off date 21-10-2019
Individual Price(Kenyan) KES 30,000
Individual Price (International) EUR 404
Individual Price(International in Dollars) USD 440
Location Nairobi, Kenya
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