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Change Management Course

INTRODUCTION

While many people find it difficult to deal with change in the workplace, the concept of continuous improvement should be embraced and used for the growth of any organisation.  And continuous improvement almost always requires some form of change to systems, processes, etc. An organisation that plans and prepares for change is better able to overcome these challenges and implement improvements as required.

Internal changes should be implemented after the creation of the new strategy or system; however most organisations and/or employees are not prepared for internal changes to policies or external strategies. Hence the requirement for change management training is commonplace in most industries.

The Change Management Training Course provides participants with training and development in each step of the change process including the planning and preparation stages and the communication and implementation stages. Being prepared for the changes allows your organisation to grow steadily in spite of the potential pushback by staff.  If everyone is included in the change process, the staff will experience much less frustration, stress, attrition, etc.

DURATION

 5 days.

WHO SHOULD ATTEND 

This Change Management Training Program is geared toward training the change management process as well as providing you with some change management tools and principles that can support managers, consultants and other change facilitators to fulfill their mission; to initiate and sustain change/improvement processes.

COURSE OBJECTIVES

Upon completion of this training course, participants will be able to:

  • Learn about effective change management strategies
  • Understand and recognize individual motivators for change and how to use them
  • Recognize that everybody's personal change journey will be different
  • Develop a change management and communications plan
  • Gain skills required to lead a change project, celebrating a successful change and sharing the benefits and results with all staff
  • Master strategies to align people with change, appealing to emotions and fact
  • Understand the importance of resiliency in the context of change
  • Learn to foster resiliency throughout a change project
  • Understand the importance of flexibility and how to foster this strategy throughout a change project

TOPICS TO BE COVERED

Module 1-Fundamentals of change management

  • Understanding levels of change
  • Identifying misconceptions about change
  • Understanding the importance of change
  • Identifying the key essential areas of change
  • Leading change
  • Promoting successful change
  • Understanding resilience

Module 2 - Change process

  • Steps of a change process
  • Analyzing situations
  • Understanding the aspects of change
  • Choose an action
  • Implement the action
  • Creating a sense of urgency
  • Motivating employees
  • Preventing failure
  • Monitor the progress

Module 3 - Obstacles to change

  • Resistance
  • Resisting change
  • Understanding negative reactions
  • Easing the tension
  • Complacency
  • Identifying causes of complacency
  • Crisis
  • Reacting to a crisis
  • Preparing for a crisis

Module 4 - Managing change

  • Creativity
  • Developing management plan
  • Developing commitment
  • Communicating during a change
  • Demonstrating support by listening
  • Controlling the grapevine

Module 5 - Adapting to change

  • Truths and misconceptions
  • Identifying truths and misconceptions
  • Understanding the transition process
  • Factors affecting response
  • Understanding response styles
  • The endings phase
  • Understanding the endings phase
  • Managing the endings phase

Module 6 - Coping with uncertainty and moving forward

  • The exploration phase
  • Understanding the exploration phase
  • Understanding responses
  • Understanding needs
  • Management of the exploration phase
  • Managing uncertainty
  • The new beginnings phase
  • Understanding the new beginnings phase
  • Understanding needs
  • Management of the new beginnings phase
  • Understanding communication guidelines

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The will be held at The IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B . 14th October 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it..

CANCELLATION POLICY

Payment for all courses includes a registration fee, which is non-refundable and equals 15% of the total sum of the course fee.

TAILOR- MADE

This scheduled course can also be tailored for your organisation. To find out how our tailor-made training can help your organisation, call our team on

Mob: +254 715 077 817

Tel: 020 211 3814

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 21-10-2019
Event End Date 25-10-2019
Cut off date 14-10-2019
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
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Contact Us

+254 715077817 | +254 792516000
outreach@indepthresearch.org
Westlands, Rhapta Road
Njema Court, Suite R2

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