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Leadership and Management Skills for New Managers and Supervisors Course

INTRODUCTION

This leadership and management training course provide an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping new managers/supervisors know how to use productive leadership and management techniques.

DURATION

 5 days.

WHO SHOULD ATTEND 

  • Personnel who have recently been appointed to a new management or supervisory position
  • Those who are desirous of a supervisory position or those established supervisors who have not had formal supervisory training
  • Those who are responsible for managing any type of group or team and representatives of all functional disciplines from any type of industry, business or organization, including the service industry

COURSE OBJECTIVES

By the end of this course, participants will be able to:

  • Understand and develop skills necessary for new managers/supervisors
  • Learn the importance of managing with strategic thinking
  • Learn how to set goals and plan effectively and efficiently
  • Develop ability to establish a customer focus in management
  • Develop positive interpersonal techniques for better people relationships
  • Improve their ability to make higher quality decisions
  • Apply concepts of team building, team performance and motivation
  • Learn how to establish and maintain time management techniques
  • Understand the role of stakeholders and learn techniques of stakeholder management
  • Understand how to develop productive communication techniques
  • Understand the importance of performance standards, goals and objectives
  • Develop improvement plans to accomplish work and improve performance

TOPICS TO BE COVERED

  • Leadership Skills Required of a New Manager/Supervisor
  • Importance of Goal Setting and Planning Management for a Manager/Supervisor
  • Time Management and Communication as Effective Disciplines for New Managers/Supervisors
  • How New Managers/Supervisors Build Effective Interpersonal Interactions
  • Developing Personal and Work Group Improvement Plans

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The will be held at The IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B  18th March 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it..

CANCELLATION POLICY

Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

TAILOR- MADE

This scheduled course can also be tailored for your organisation.To find out how our tailor-made training can help your organisation, call our team on

Mob: +254 715 077 817

Tel: 020 211 3814

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

 

Event Properties

Event Duration 5 Days
Event Date 25-03-2019
Event End Date 29-03-2019
Cut off date 18-03-2019
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
We are no longer accepting registration for this event
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