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Professional Skills for Administrators & Secretaries Course

INTRODUCTION

This practical and highly popular IRES Professional Skills for Administrators & Secretaries training seminar enables new and developing office professionals to make a powerful and positive impact in the workplace.  It focuses on the essential core competencies that you will need in order to project a confident and efficient persona.  Underpinning this is an in-depth exploration of the behaviours and skills necessary to achieve and sustain excellence in your office environment. 

This engaging, fun, and interactive IRES Professional Skills for Administrators & Secretaries training programme will help you to become more organized, to plan and prioritise and to make effective decisions. It will help you to plan and set meaningful objectives.

It will give you the tools to become an excellent communicator and to be that valuable employee who can deal calmly and effectively with difficult situations and people. It will also help you to create a harmonious and pleasant working atmosphere by teaching you how to deal with the pressure and stress of the modern office.

DURATION

5 days.

WHO SHOULD ATTEND

  • This IRES training course is specifically aimed at Secretaries, Personal Assistants and Administrative Professionals who want to develop and enhance their role within their organization, who may have had training in the past but need to understand what a 21st Century role looks, sounds and feels like
  • It is also for people new to a role, to set them on a path of continued success

COURSE OBJECTIVES

By the end of the course, participants will be able to:

  • Apply the skills and attributes of a first-class office professional in your workplace
  • Present yourself more confidently
  • Communicate effectively with managers, colleagues and all organizational
  • Handle the difficulties and pressures of working in a modern office
  • Prioritise, plan and manage time more efficiently 

TOPICS TO BE COVERED

  • Competencies and Time Management
  • Organizing and Planning
  • Communication Skills
  • Team Working
  • Presentation Skills

TAILOR- MADE

This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on 

Tel: +254 (020) 211 3814.

Mob: +254 715 077 817, +254 731 240 802, +254 735 331 020.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B 18th November 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.

CANCELLATION POLICY

Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

  1. Participants may cancel attendance 14 days or more prior to the training commencement date.
  2. No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 25-11-2019
Event End Date 29-11-2019
Cut off date 18-11-2019
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
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