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Essential Management Skills for Administration Course

INTRODUCTION

This exciting IRES Essential Management Skills for Administrators training has been specifically designed to help delegates understand the manager’s role and to equip them with the key skills necessary to be an excellent and inspiring manager

Making the move into management is likely to present new challenges and responsibilities and requires an entirely new skill set. Progressing up the ladder into management is both exciting and daunting. Now you are also responsible for directing, developing and managing others so it is essential to find out how to manage effectively and with positive impact. Being a great manager doesn’t happen automatically, you need to invest time and energy to develop the necessary skills.

It is likely that you are able to make this move because you have been the ‘go to’ person your boss and co-workers have always counted on. But now you need to equip yourself with the qualities of a leader. Now you will be required to know how to motivate and build team morale, take initiative, solve problems, and manage performance.  

DURATION

5 days.

WHO SHOULD ATTEND

This IRES training programme will greatly benefit:

  • Secretaries and administrators wanting to raise their efficiency levels, improve their effectiveness and develop skills that will help their career-development
  • People working in an office role supporting management and/or working in project teams

Anyone wanting to develop their practical skills and personal strengths to help them succeed in an office

COURSE OBJECTIVES

Attendance on this IRES training programme will equip delegates with the necessary skills and techniques to successfully make the move into management, or if you are already managing, it will refine those skills and help you to be more effective.  It will help delegates to manage and lead teams and to personally perform to a high level.

By the end of this IRES training you will be able to: 

  • Communicate clearly and effectively at all levels
  • Develop effective personal leadership skills
  • Build effective teams and empower team members through delegation, coaching and mentoring
  • Manage and understand your own stress and that of your team members
  • Understand the key elements of emotional intelligence
  • Sustain performance and continuous improvement
  • Make better and more effective decisions

TOPICS TO BE COVERED

  • Your Role as a Manager 
  • Communicating with Impact
  • Managing and Leading Teams
  • Performance Management
  • Developing Emotionally Intelligent and Resilient Teams

TAILOR- MADE

This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on 

Tel: +254 (020) 211 3814.

Mob: +254 715 077 817, +254 731 240 802, +254 735 331 020.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B 19th August 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it..

CANCELLATION POLICY

Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

  1. Participants may cancel attendance 14 days or more prior to the training commencement date.
  2. No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 26-08-2019
Event End Date 30-08-2019
Cut off date 19-08-2019
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
We are no longer accepting registration for this event
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