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Social Accountability Course


Social Accountability is an approach towards building accountability that relies on civic engagement, whereby ordinary citizens and their organizations participate directly or indirectly in exacting accountability.


By the end of the course, the participant should be able to;

  • Support goals of building a community of competent and empowered social accountability practitioners, advocates, and champions in the region.
  • Promoting appreciation and understanding of social accountability for those who will encounter it for the first time.
  • Promote good governance.


Policy makers, local government officials, community leaders, project managers of civil society organizations, donor agencies and other development agencies working to improve the quality and quantity of services at the local government level


10 days


 Introduction to Good Governance

  • Definitions and Key Concepts of Good Governance
  • Fundamental Principles of Good Governance
  • Indicators of Good Governance
  • Key Agents and their Roles in Good Governance
  • Social Accountability: the Demand-Side of Governance

 Ethical Leadership in Governance

  • Ethics, Citizen Groups, and Good Governance
  • The Nature of an Ethical Dilemma in Governance
  • Two Dimensions of Ethics
  • The ALIR Imperatives of Ethical Reasoning
  • A step-by-step process in resolving ethical dilemmas

 Citizenship and Civic Engagement

  • From Civil Society to Citizen Groups
  • Roles of Citizen Groups in Promoting Good Governance
  • Constructive Civic Engagement
  • Civic Engagement Strategies
  • Enabling Environment for a Constructive Civic Engagement

Decentralization of Governance

  • Decentralization and Good Governance
  • Four Types of Decentralization
  • Conditions for a Successful Decentralization of Governance
  • Examples of decentralization across the world
  • Challenges in Decentralization

Social Accountability

  • Definition and key concepts of social accountability
  • Rationale for Social Accountability
  • Four pillars of social accountability
  • Social Accountability Mechanisms and Applications
  • Critical Success Factors of Social Accountability

Public Financial Management Cycle

  • Process of public financial management cycle
  • Identify the social accountability tools

Participatory Planning

  • Citizens Participation in Planning
  • Benefits of Engaging Citizens in Planning
  • Entry Points and Opportunities for Citizen Participation in Planning

 Participatory Budgeting

  • Definition of Participatory Budgeting
  • Benefits of Participatory Budgeting
  • Preconditions of Participatory Budgeting
  • Building Blocks of Participatory Budgeting
  • Key Challenges in participatory budgeting

 Participatory Expenditure

  • Budget, Expenditure, Services
  • Expenditure Tracking
  • Public Expenditure Tracking Survey (PETS)
  • Step-by-step process on how to implement PETS
  • Key challenges in implementing PETS

 Procurement Monitoring

  • Public Procurement
  • Importance of Citizen Engagement in Public Procurement
  • Public Procurement Process
  • Some Ideas on How to Promote Citizen Engagement in Public Procurement
  • Challenges in Procurement Monitoring

 Participatory Performance Monitoring

  • What is PPM?
  • Issues addressed by PPM
  • PPM Tools and Techniques
  • Citizen Report Card (CRC)
  • Factors to Success in Carrying out PPM Initiatives

 Facilitating a Constructive Civic Engagement for Social Accountability

  • Quantity vs. quality of citizen participation
  • Citizen Apathy or Fear of Government?
  • False expectations or lack of necessary competency?
  • Legitimacy of citizen groups
  • Levels in the government system where social accountability can deliver good results
  • Building the capacity of citizen groups and the government

 Media and Good Governance

  • Media and Good Governance
  • Key Factors to Enable the Media to Promote Good Governance
  • Media and Citizen Monitoring of Government’s Performance



Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.


The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814


Payment should be transferred to IRES account through bank on or before C.O.B 28th October 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it..


Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

  1. Participants may cancel attendance 14 days or more prior to the training commencement date.
  2. No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 10 Days
Event Date 04-11-2019
Event End Date 15-11-2019
Cut off date 28-10-2019
Individual Price(Kenyan) KES 139,000
Individual Price (International) EUR 1,592
Individual Price(International in Dollars) USD 1,853
Location Nairobi, Kenya
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