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Business Process Analysis course

INTRODUCTION

This course is intended to provide participants with the knowledge and skills to identify, model, analyze, measure, and document business processes that comply with recognized best practices and that are practical. The focus of the course is on understanding business processes and how to analyze them to identify improvement areas, conduct analysis to develop alternative recommendations with relevant justification, document/present findings and recommendations, and establish a continuous process improvement discipline. In addition use of Excel in business analysis

DURATION

5 Days

WHO SHOULD ATTEND?

  • Executives
  • Sales people
  • Human resource managers
  • Professionals
  • Mediators
  • Trainers
  • Anyone who runs into conflicts and wants to increase their skill at negotiating effective agreements.

COURSE OBJECTIVES

At the end of this IRES training seminar, you will learn to:

  • Creating Process Flowcharts, SWOT Analysis,Org Charts, Scoring Matrix
  • Understanding how to visual modeling.
  • Creating business and technical visual models.
  • Understanding using excel in organization
  • Understand how to identify and model current business processes.
  • Measure and document business processes.
  • Conduct analysis and identify and justify alternative recommendations

TOPICS TO BE COVERED

Module 1: Business Process

  • Business Process Competency
  • Business Process
  • Importance of Business Process Modeling and Analysis
  • Business Process Redesign

: Business Process in Enterprise Context

  • Enterprise Business Architecture
  • Business Capability Model
  • Business Analysis Life Cycle Context
  • Analyze the Business Process Flow Diagram
  • Business Process Modeling and Analysis Artifacts Overview

Module 2: Understand the Project/Process Scope

  • Conduct Initial Information Gathering
  • Build a Business Context Diagram
  • Describe the Business Context
  • Conduct Stakeholder Analysis
  • Understand the Business/Technology Landscape

Module 3: Identify and Structure Business Processes

  • Conduct Event Analysis
  • Structure the Process
  • Define the Processes

Module 4: Understand and Document of the  Process

  • Process Model
  • BPMN
  • Build a Process Flow Diagram
  • Describe the Process Flow Diagram
  • Identify and Document Business Rules

Module 5: Conduct Process Analysis

  • Analyzing Process Effectiveness and Efficiency
  • Identify Pain Points and Opportunities
  • Conduct Root Cause Analysis
  • Conduct Force Field Analysis
  • Define the Future State and Conduct Gap Analysis
  • Document Business Rules via Decision Tree and Decision Matrix
  • Conduct State Analysis
  • Document Recommendations for Improvement
  • Focus in on Key Recommendations
  • Document Recommendations

Module : Leverage Process Analysis

  • Identify Solution Requirements via Use Cases from Pain Point/Opportunity Analysis
  • Document Use Case Descriptions in Use Case Inventory
  • Document the To-Be Solution Scope

Module 8: Packaging and Presenting Process Analysis Results

  • Document Process Analysis Findings and Recommendations
  • Develop a Process Analysis Presentation

Module 9: Continuous Improvement

  • Continuous Process Improvement
  • Performance Measurement
  • Establish a Continuous Process Improvement Program to Monitor Processes

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.   

Mob: +254 715 077 817

Tel: 020 211 3814

TAILOR- MADE

This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training centre or at a convenient location.

For further inquiries, please contact us on Tel: +254715077817, +254(020) 211 3814 or mail This email address is being protected from spambots. You need JavaScript enabled to view it.

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B. 9th March 2020.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.

CANCELLATION POLICY

Payment for all courses includes a registration fee, which is non-refundable and equals 15% of the total sum of the course fee.

1.    Participants may cancel attendance 14 days or more prior to the training commencement date.

2.    No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met.

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 16-03-2020
Event End Date 20-03-2020
Cut off date 09-03-2020
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
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