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Costing and Pricing of Utilities Course


In many Sub-Saharan countries, the management of water and sanitation facilities have either been privatized or constituted into autonomous public bodies operating on the profit motive. The key challenges facing these bodies is the pricing and financial management of service delivery, with the view to meeting clients’ needs more effectively and generating adequate funds for rehabilitation, modernization and expansion.


5 Days


  • Senior executive’s officers of water and sanitation organizations, senior executives of relevant line ministries, directors of districts and municipal authorities.


At the end of this IRES training seminar, you will learn to:

  • Apply economic analysis tools in service output determination;
  • Undertake cost-benefit analysis of modernization and expansion projects;
  • Undertake market segmentation and service differentiation;
  • Set objectives of rates for residential, institutional and commercial users;
  • Manage costs of water and sanitation distribution networks;
  • Undertake profit/volume analysis and conduct activity based budgeting and budgetary control;
  • Explain working capital management;  
  • Prepare financial reports


  • Economic analysis of supply and demand structures;
  • Designing and implementing service delivery charters;
  • Market segmentation and product differentiation;
  • Distribution supply and logistics management;
  • Alternative costing and pricing methods;
  • Factors to consider in actual rate setting;  
  • Rate management and control of debtors;
  • Cost / volume/ profit analysis;
  • Cost benefit analysis of water and sanitation projects;
  • Financial analysis and reporting;
  • Customer care and human resources management


The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.


The training is residential and will be held at IRES training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation is arranged upon request. For reservations contact the Training Officer.

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.   

Mob: +254 715 077 817

Tel: 020 211 3814


This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training centre or at a convenient location.

For further inquiries, please contact us on Tel: +254715077817, +254(020) 211 3814 or mail This email address is being protected from spambots. You need JavaScript enabled to view it.


Payment should be transferred to IRES account through bank on or before C.O.B. 6th April 2020.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.


Payment for all courses includes a registration fee, which is non-refundable and equals 15% of the total sum of the course fee.

1.    Participants may cancel attendance 14 days or more prior to the training commencement date.

2.    No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met.

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 13-04-2020
Event End Date 17-04-2020
Cut off date 06-04-2020
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
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