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Highly effective account assistance course


The financial department is the heart of any business. In order for an organization to remain healthy, this department needs to function effectively at all times. As the Accounts Assistant, you play a key role in the smooth running of your department. Your primary role is to provide professional administrative support and accurate base data to your manager, enabling him or her to spend more time using that data to make informed and sometimes complex business decisions. If you would like to add massive value to your manager and department, attend this intensive 5-day programme and gain a range of tools that will help you to become increasingly responsible, independent, precise, and business minded! An effective Accounts Assistant provides administrative support and base data that enables their manager to spend more time analyzing figures and making complex financial decisions. The accuracy of this base information is vital. Any errors or mistakes can result in misinformed decisions, embarrassing situations and loss of profit for the company.


5 Days


Any administrative assistant that is tasked with preparing financial information, or providing administrative support to the financial department.


At the end of this IRES training course, you will learn:

  • Learning proven, easy to implement techniques to increase accuracy and cut down extra work
  • Helping to spot fraudulent / invalid invoices by knowing what ‘red flags’ to look out for
  • Decreasing wasted time by implementing a proven step-by-step approach for dealing with bank reconciliations, debtors or creditors
  • Providing “Smart Support” by keeping the objectives of your manager in mind when preparing information
  • Adding value by learning how to solve first line problems and dealing confidently with routine queries in your manager’s absence

TOPICS TO BE COVERED                  

Understanding the Financial Framework of the African Business Environment

Get to grips with the rules, regulations and best practice that govern how the financial activities of an organization need to be conducted.

  • The role of accounting in the African business environment
  • Corporate governance and ethical considerations of the accounting process
  • An introduction to Generally Accepted Accounting Practice (GAAP)

Identifying different users of financial information and considering how that information is utilized Learn who the main users of financial information are, how their objectives differ and what you need to consider when preparing information for them.

  • Accountants
  • Financial Managers and Directors
  • Non-Financial Senior Managers
  • Board Members
  • Auditors
  • Shareholders

Improving your financial communication skills by learning how to use and understand Financial Terms and Jargon

Gain a clear understanding of ‘financial language’ which will reduce frustration (both yours and your Manager’s), and enable you to carry out instructions or tasks without confusion.

  • Types of Assets and Liabilities
  • Indirect, Direct, Fixed and Variable Costs
  • Revenue and other income streams
  • Different Accruals and Provision
  • Methods of Depreciation
  • Gross and Net and PBIT Profits
  • Different ways of reflecting Loss
  • Terms relating to Creditors and Debtors


Grasping the Function and Format of Financial Statements

 Become more familiar with the layout and understand the significance of information contained within the different statements.

  • Which Financial documents are important, and what tell us about the organization
  • The Income/ Profit and Loss Statement
  • The Balance Sheet
  • The Cash Flow Statement


Increasing your working knowledge of the Accounting process

Learn how to deal confidently with management queries that require you to have a working knowledge of Accounts and the Accounting function.

  • How and why we use the Double Entry Accounting system
  • Recording Expenses and Liabilities
  • Recording Earnings and Assets
  • How Accountants spot irregularities using this system
  • The importance of understanding the logic behind each step in the Accounting Process

Boosting your efficiency when dealing with Debtors or Creditors

  • Learn how to build fruitful relationships with clients or suppliers while ensuring that payments are received or made on time.
  • Telephone techniques that will increase your success
  • Debtors
  • The importance of customer service during debt collection
  • Matching your approach to the personality type
  • Ways of securing payment
  • Laws and ethics of debt collection
  • Creditors
  • Developing a good working relationship with your suppliers
  • Reconciling payments against supplier statements
  • Systematically following up on missing invoices to avoid the month end rush

Adopting a systematic, professional approach to processing Invoices

Implement a simple set of checks and procedures that will drastically reduce the chance of you incorrectly processing an invoice.

  • Basic checks and procedures to follow when processing invoices
  • Elements that need to be on an invoice in order for it to be valid
  • “Red flags” to look out for that may indicate that an invoice is fraudulent
  • How Value Added Tax affects the processing of invoices:
  • When is VAT claimable?
  • Goods and services that are VAT exempt
  • Goods and services that are Zero-Rated

Minimizing frustration and increasing your accuracy and when conducting a bank reconciliation

Tackle any bank reconciliation with confidence and reduce the time wasted in trying to locate errors.

  • Comparing the General Ledger Balance with the Bank
  • Statement Balance
  • Identifying possible causes of discrepancies:
  • Outstanding Cheques/ Payments
  • Deposits in Transit
  • Bank service charges/ interest earnings
  • ‘Finger Trouble’: Going back and tracing errors when the reconciliation doesn’t balance
  • Identifying errors, irregularities and adjustments
  • Recording Journal entries for any items identified during the reconciliation

Realizing how Accuracy and Thorough Administration is vital to the overall efficiency of your department

The importance of having financial information that is accurate and readily available for Managers in your department to utilize.

  • Paying attention to detail and capturing data accurately
  • Following good practice and proven techniques to ensure that capturing mistakes are minimized.
  • Utilizing an effective filing system that will enable you to access information quickly
  • Ensuring that all of your paperwork is up to date by systematically following up on payments or invoice.

Attending to the non-financial factors that are vital to achieving success in your position

 Improve your overall efficiency by addressing not only the ‘technical’ skills but also character development and interpersonal effectiveness.

  • Realizing the impact that your work can have on ‘the big picture’ within your company
  • Implementing tips for managing your time wisely
  • Communicating clearly and professionally with your boss, colleagues, suppliers and clients
  • Developing a reputation for being trustworthy, reliable and responsible

Spotting Errors, Solving Problems and Adding Value

 Ease your manager’s stress and increase their confidence in your ability by learning how to pro-actively search for solutions for problems you encounter.

  • Generating possible solution alternatives before you approach your manager with a problem
  • “Eyeballing” the results of reports you are asked to prepare and see if there are any glaringly obvious mistakes you can rectify
  • Adding value by anticipating the kind of questions your manager is likely to ask, and making sure that all the information is readily available before it’s even requested
  • Understanding how your performance affects the way people view your Manager



The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.


The training is residential and will be held at IRES training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation is arranged upon request. For reservations contact the Training Officer.

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.   

Mob: +254 715 077 817

Tel: 020 211 3814


This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training centre or at a convenient location.

For further inquiries, please contact us on Tel: +254715077817,+254 (020) 211 3814 or mail This email address is being protected from spambots. You need JavaScript enabled to view it.


Payment should be transferred to IRES account through bank on or before C.O.B 30th September 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.


Payment for all courses includes a registration fee, which is non-refundable and equals 15% of the total sum of the course fee.

1.    Participants may cancel attendance 14 days or more prior to the training commencement date.

2.    No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met.

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 07-10-2019
Event End Date 11-10-2019
Cut off date 30-09-2019
Individual Price(Kenyan) KES 69,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 920
Location Nairobi, Kenya
We are no longer accepting registration for this event
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