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Customer Service Courses

CUSTOMER SERVICE COURSES

At Indepth Research Services, we understand that customers are important for any business to thrive. Therefore, we tailor our customer service training courses to ensure the building of great customer relations. We equip the participants with the relevant skills that enable them to position the customer at the center of the provision of products and services. Being Africa’s Leading Training & Consultancy Center since 2003, we offer the best customer service training courses in Africa that will ensure the enhanced delivery of customer service.

Participants take back to their organizations with enhanced skills that enable them to build a customer-centric organization. They will focus on customer experience as well as effective problem solving to ensure customer retention. Our courses are detailed and relevant to the needs of a different organization. We cover the basics as well as strategic customer service topics that will lead to enhanced customer experience, acquisition, and retention.

Course Location Start Date End Date Individual Price(KES/RWF) Individual Price(USD/EURO) Register
Customer Acquisition and Retention Strategies Naivasha, Kenya 25-11-2019 29-11-2019 KES 60,000 USD 920
€ 830
Customer Acquisition and Retention Strategies Mombasa, Kenya 16-12-2019 20-12-2019 KES 60,000 USD 920
€ 830
Customer Experience Management Strategies Nairobi, Kenya 13-01-2020 17-01-2020 KES 60,000 USD 920
€ 830
Service Quality and Customer Satisfaction Nairobi, Kenya 13-01-2020 17-01-2020 KES 60,000 USD 920
€ 830
Customer Acquisition and Retention Strategies Nairobi, Kenya 13-01-2020 17-01-2020 KES 60,000 USD 920
€ 830
Customer Service and Retention Training Course Nairobi, Kenya 20-01-2020 24-01-2020 KES 69,000 USD 920
€ 830
Customer Service Management Course Nairobi, Kenya 27-01-2020 31-01-2020 KES 69,000 USD 920
€ 830
Customer Service Management Course Kigali- Rwanda 03-02-2020 07-02-2020
RWF 552,000
USD 999
€ 901
Customer Acquisition and Retention Strategies Kigali- Rwanda 10-02-2020 14-02-2020
RWF 552,000
USD 999
€ 901
Service Quality and Customer Satisfaction Kigali- Rwanda 17-02-2020 21-02-2020
RWF 552,000
USD 999
€ 901
Customer Service Management Course Nairobi, Kenya 06-04-2020 10-04-2020 KES 69,000 USD 920
€ 830
Customer Experience Management Strategies Nairobi, Kenya 06-04-2020 10-04-2020 KES 60,000 USD 920
€ 830
Service Quality and Customer Satisfaction Nairobi, Kenya 06-04-2020 10-04-2020 KES 60,000 USD 920
€ 830
Customer Acquisition and Retention Strategies Nairobi, Kenya 13-04-2020 17-04-2020 KES 60,000 USD 920
€ 830
Customer Service and Retention Training Course Nairobi, Kenya 20-04-2020 24-04-2020 KES 69,000 USD 920
€ 830
Customer Service Management Course Kigali- Rwanda 11-05-2020 15-05-2020
RWF 552,000
USD 999
€ 901
Customer Acquisition and Retention Strategies Kigali- Rwanda 11-05-2020 15-05-2020
RWF 552,000
USD 999
€ 901
Service Quality and Customer Satisfaction Kigali- Rwanda 18-05-2020 22-05-2020
RWF 552,000
USD 999
€ 901
Customer Service Management Course Nairobi, Kenya 06-07-2020 10-07-2020 KES 69,000 USD 920
€ 830
Customer Experience Management Strategies Nairobi, Kenya 06-07-2020 10-07-2020 KES 60,000 USD 920
€ 830
Service Quality and Customer Satisfaction Nairobi, Kenya 06-07-2020 10-07-2020 KES 60,000 USD 920
€ 830
Customer Acquisition and Retention Strategies Nairobi, Kenya 13-07-2020 17-07-2020 KES 60,000 USD 920
€ 830
Customer Service and Retention Training Course Nairobi, Kenya 20-07-2020 24-07-2020 KES 69,000 USD 920
€ 830
Customer Acquisition and Retention Strategies Kigali- Rwanda 10-08-2020 14-08-2020
RWF 552,000
USD 999
€ 901
Service Quality and Customer Satisfaction Kigali- Rwanda 17-08-2020 21-08-2020
RWF 552,000
USD 999
€ 901
Customer Service Management Course Kigali- Rwanda 17-08-2020 21-08-2020
RWF 552,000
USD 999
€ 901
Service Quality and Customer Satisfaction Mombasa, Kenya 07-09-2020 11-09-2020 KES 69,000 USD 920
€ 830
Customer Service Management Course Nairobi, Kenya 05-10-2020 09-10-2020 KES 69,000 USD 920
€ 830
Customer Service and Retention Training Course Nairobi, Kenya 12-10-2020 16-10-2020 KES 69,000 USD 920
€ 830
Customer Experience Management Strategies Nairobi, Kenya 12-10-2020 16-10-2020 KES 60,000 USD 920
€ 830
Customer Acquisition and Retention Strategies Nairobi, Kenya 12-10-2020 16-10-2020 KES 60,000 USD 920
€ 830
Service Quality and Customer Satisfaction Nairobi, Kenya 12-10-2020 16-10-2020 KES 60,000 USD 920
€ 830
Service Quality and Customer Satisfaction Kigali- Rwanda 16-11-2020 20-11-2020
RWF 552,000
USD 999
€ 901
Customer Acquisition and Retention Strategies Kigali- Rwanda 16-11-2020 20-11-2020
RWF 552,000
USD 999
€ 901
Customer Service Management Course Kigali- Rwanda 23-11-2020 27-11-2020
RWF 552,000
USD 999
€ 901
Service Quality and Customer Satisfaction Mombasa, Kenya 07-12-2020 11-12-2020 KES 69,000 USD 920
€ 830

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