Country dropdown

Facility Operations and Maintenance Management Course


The course focuses on management techniques to develop an efficient and responsive facilities team. Participants should expect to develop a comprehensive understanding of the variety of disciplines and responsibilities required of a modern facilities maintenance organization.


5 Days


  • Those new to Facility Management for Parks, private and Public Lands Agencies field or
  • Practitioners who wish to advance their career and understanding.


Participants become familiar with: -

  • Concepts Underpinning Facilities Management and Maintenance
  • Management of Buildings and Facilities in Changing Times
  • Change Drivers in Maintenance and Tools for Maintenance Prioritization
  • Facilities Management and Maintenance Work Execution & Outsourcing Trends
  • Basic Techniques of Post Occupancy Evaluation.


  • Facilities personnel recruiting
  • Position descriptions
  • Training and management
  • Developing an effective work order request and tracking system
  • Preventive maintenance
  • Custodial services
  • Communication (written and oral)
  • Writing effective contracts
  • Key Performance Indicators (KPI)
  • Negotiating with vendors
  • Creating and managing operating and capital budgets


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.


The will be held at The IRES Training Centre, Nairobi. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Mob: +254 715 077 817

Tel: 020 211 3814


Payment should be transferred to IRES account through bank on or before C.O.B  7th October 2019.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it..


Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.


This scheduled course can also be tailored for your organisation.To find out how our tailor-made training can help your organisation, call our team on

Mob: +254 715 077 817

Tel: 020 211 3814

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

Event Properties

Event Duration 5 Days
Event Date 14-10-2019
Event End Date 18-10-2019
Cut off date 07-10-2019
Individual Price(Kenyan) KES 75,000
Individual Price (International) EUR 790
Individual Price(International in Dollars) USD 1,000
Location Nairobi, Kenya
We are no longer accepting registration for this event
Share this event: